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Deliveries and returnsAt Bonnie baby we make every effort to ensure your purchase gets to you quickly, safely and in the most cost effective way possible. That is why we dispatch all UK mainland orders placed before 12 noon on a NEXT WORKING DAY DELIVERY service! UK mainland orders placed after 12 noon will be dispatched the next working day. All orders are delivered in a luxury Bonnie baby gift box free of charge, including a gift card which if you require we can hand write your gift message on. Just enter your message when prompted at the checkout. Please note that sale items are not dispatched with a Bonnie baby gift box.
We make a charge of £5.50 for all UK mainland deliveries. Our courior FedEx require a signature for proof of delivery, please make sure the delivery address you provide is accessable, as FedEx will only hold parcels for 4 working days before returning them to us. Unfortunately we are not able to leave parcels in 'safe places'.
Please allow 4-14 working days for all deliveries outside mainland UK.
We are happy to exchange or refund if you are not entirely satisfied with our product, however delivery charges are non refundable. All UK exchanges are subject to a £5.50 return delivery charge and overseas as itemised in our delivery charges. Please return item with proof of purchase, in perfect condition within 14 days. You must send returns back by Recorded Delivery to ensure that we receive them. We cannot be held responsible for items that go missing in the post. Thank you Returns Address:
Returns
Bonnie Baby Ltd
1st Floor
16 Kingsthorpe Road
Hove
East Sussex
BN3 5HR |
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